JOB TITLE: FOC Account Specialist/Legal Secretary

REPORTS TO: Friend of the Court

SUMMARY:

Performs a variety of clerical functions involved in setting up case files, entering case information into the computer, processing account adjustments, audits payment accounts, processes a variety of legal documents, show cause notices, schedules show cause and writ hearings, types reports, correspondence and other documents.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

(An * denotes duties or responsibilities judged to be “essential job functions" in terms of the Americans With Disabilities Act or ADA)

  • Establishes new case files. Enters case information into the computer, including initial case filings and orders, modified court orders, and related case information.*
  • Enters parenting time credit, emancipations, order modifications, income withholding orders and account adjustments into the computer.*
  • Audits client accounts to verify account status. Meets with clients and/or court staff to explain audit findings and payment histories.*
  • Assists clients, attorneys and other agencies by verifying account status. Provides information about account credits and FOC policies and procedures in response to routine inquiries.
  • Prepares and sends correspondence to clients explaining account credits, account status and payment histories.*
  • Processes certifications and decertifications verifying status of accounts, transferring accounts, and requesting refunds from the State for account overpayments.*
  • Prepares and distributes show cause notices, stipulations, bench warrants, recommendations and other legal documents.*
  • Schedules show cause, writ and other hearings; coordinates scheduling with other court staff and attorneys.
  • Processes orders following court proceedings, ensuring that orders are signed, distributed to appropriate parties and filed.
  • Prepares, issues and recalls bench warrants; coordinates issuance and recall of bench warrants with sheriff departments.
  • Pulls case files for hearings; ensures that files are complete.*
  • Schedules clients for SMILE Program, monitors attendance, and files proper notice of completion with the court.*
  • Assists in processing mail, receiving over the counter support payments, screening telephone calls and visitors, scheduling appointments and in other areas of the office when required.
  • May assist in all 46th Circuit Trial Court Divisions when necessary to meet the needs of the court.
  • Performs other duties as assigned by the Chief Judge.

The above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.